How does harvey auto auction work

Local News. Weather Traffic Local News U. Station Info. Follow Us:. Share Tweet Email. By Jason Knowles and Ann Pistone. Other than that I feel like I got what I paid for.

I paid for delivery and it was delivered 3 days after I bought it. I thought I would get a call a day before or something but I didnt. I got a call from the driver saying he was an hour away.

It turned out he was like 2 hours away but thats cool, I was just happy it got delivered that fast. The driver did an excellent job placing the truck exactly where I wanted as well. Would I buy from this place again. Can they improve on communicating delivery But youre also saving a ton of cash so Im good with it.

I recommend this auction Thanks. Very good action for public and has a varity of cars with very reasonable prices, check it out, just ask about the action fee before buying. This is the worst autoaction ever. They do the photos in the middle to not show to the customer and then they show another car. This is what i can say. I buy car and must wait 6 days for pickup and only car drive feet and stop. I bought a truck.

I brung my sister back and she just needed radiator and door latch. But it was an awesome experience. Nothing more to say than that. The comments will speak for themselves. The good comments are from employees or paid people to make. They have tons of fake reviews on here. They try and sell you lemons all day. They have pictures of cars online that youre interested in seeing but when you get there theyll tell you that theyre in the warehouse and if you want to see it you pretty much have to buy it.

The gentleman that worked there didnt like that I was showing a couple other ladies the fine print and making sure they understood so he came up to me and wanted to talk to me outside and then kicked me out.

Which is fine with me because I will never be back there and would not recommend it to anyone ever if I could give this place negative stars I would. First Marshall auto auction sales on a business grand scale, it takes many on time people to run all assigned auction available vehicles through the auction block schute. Food and Soft Drink available easy parking. Tried to get mileage for a used Land Rover that was listed on auto trader and numerous other places.

The lady was polite but would only simply say you have to come see for yourself to see the mileage. Stay away!! Do not believe the positive ratings They are made by the thieves that work there, look at the photos posted, do you really think customers come in with a drone to take a photo of the dirty lot?

Dont go here, and if you see an ad by them on Craigslist or autotrader flag them for removal. None of the cars they sell have 1 mile None of them.

I just bought a car from this location, and the entire team was helpful, worked with me, and gave me a great deal. There were no problems or bs. The price was right, and I had and have no issues. Thanks First Marshall Auto Auction. I would never do that to someone I know for a fact, they will know exactly who I am I have never experienced any bad behaviour or disrespect from any of their customer care staff.

Anyways, I just want to thank Wally and her team for their prompt and excellent service so far. You guys are great! Please, keep up the good work. Would not give mileage like other people said. Cars probably dont even exist, take for example a Nissan GTR, that will never be at an auction at a place like this. Some of these 5 star reviews are from fake google review accounts trying to embellish this place.

Dont waste your time here. Hidden fees, wouldnt let me see vehicle mileage. To many red flags. I just left. I do not recommend at all. Visit a reputable dealer instead, pretty much any other dealer or auction but this one. People were not wearing masks even though law mandated, and you could not see the mileage in the car. Worst place ever con artist at their best everytime you call for al the manager he tells them to say hes not in or in a meeting but thats what a good lawyer is for see ya in court.

The new Toyota Corolla and khely l really helped us out. Amazing customer service and went above and beyond for us and another customer with a hard situation. Thanks guys really I appreciate your business. Just notice that any good review is from a fake google account or made by Arabic people, probably from the family of scammers, I fell sorry for people that go there without seeing this reviews of 1 star. Fun experience.

In multiple fees on top of the price I agreed on. Bought my kia amanti winning bid of Automatically told me to put down as deposit then come back after auction.

After auction went to go pay the rest of my car. Little did i know my car was after the fees and taxes added on. Thats outrageously more than double for the car and customer service is not good at all. Awesome staff everything you need in one spot the best part about First Marshall Auto Auction is their condition reports and all the information they give you on their website online bidding.

Thank you. They have the worse customer service you could imagine. They make you put a non refundable deposit down on the cars without know the condition of the vehicle.

This is all information you find out after you have already given them your non refundable deposit. I had to call the police for them to give me the car that I put my down payment on.. False advertising!!! If you pay attention to the good reviews, youll see that they are fake or were made by the girls kids that work there which these crocks use to make their business look more smooth, the way they take pictures of the cars is really to hide missing parts or damage this place is a junk yard and if they advertise a whole picture of a nice car believe me they are going to tell you that is been sold!

They will steal your money easily because they are perfectly set up to legally do it, stay away from this place!! Dont waste your money and time!

I could not be more happy with the service! Amazing inventory Amazing Customer Service!!!! I bought my dreams car I will be recommending them to absolutely everyone! If I could give them 7 stars I would!! The staff is rude as hell save your money and go somewhere else. A great place to come and spend HOURSbidding and waiting on what amounts to be a metal husk in your driveway. This was the best Auction we have ever encountered and was a very busy place and Travis and all the people we encountered were friendly and wonderful to deal with.

If you are in search of car or truck would highly recommend you check them out. They were honest and truthful in what they told us about our truck we purchased and we are very happy with our truck and hope to drive it for the years to come.

Thank you First Marshall Auto Auction for such a good experience for us I had my best friend refer me to them when I needed a fresh start. Even though I had only just started working a month, First Marshall Auto Auction took a chance and helped me out.

Now a proud owner of a Toyota Highlander. Recommend them for anyone wanting a reasonable prices end fresh start. Great place to get service done! Talk to Khaldoon if you can!! Really nice man, polite, friendly, respectful, knowledgeable, friendly, Thank you first marshal auto auction for helping me and my husband.

Nice job. Keep it going! By the way; I appreciate your business. I have not even visited this place yet and it already seems like a scam. They cant tell me what the fees are on top of the sale price. I have to ask some one at the auction in person. I would stay away if possible! I thought about coming to get a car but not anymore with these kinds of reviews.. Shame on every thief working at this place..

You can get a deal but have to be aware of all the fees that involve buying a car here. My experience was good from beginning to end, but I read all the material before hand and knew the fees, so I wasnt surprised with all the fees.

Long story short, I love my van and got a good deal. I knew the fees and came ready; transaction smooth. Cash only. Bid on Saturday, paid deposit on the spot, finished paying remaining balance on Monday and drove off with my van with plates and stickers. Very Happy! This dealership did nothing but provide me with all the answers to all my questions. They did an extremely good job following up with my inquiry about the price and mileage.

I was very happy to speak with both the girl on the phone and the manager at the store when I visited. I do shop for a lot of cars and try to avoid salesman at all costs. Normally I know what I want and talk to the manager. However, the salesman I did speak to, Waleed , was extremely kind with his time and knew the point of view I had about buying cars. As the dealership goes, it was very clean and every single person said hi to me, something I have never seen before.

Moreover, I noticed that there were a lot of people speaking different languages and was absolutely shocked at the way the stealership has set them self up to be able to answer questions for everyone in the area. I have been to two or three First Marshall Auto Auction in the past two to three weeks and this was the best experience I have had.

Our total? Atkins says Shakir led her to this secretive back room to seal the deal. Tabatha wanted to go with her daughter. She was told the person bidding on a car must go alone. We got the same response when we asked whether two people could go into the room. The answer was only one person is allowed back there. So, what happens in that back room? A young looking CBS 2 colleague bid on a car and got to go inside with Shakir.

Nadia Adams described what it was like. He was kind of standing over me a little bit. And, he was very pushy. A total of 68 customers who wished they had gone somewhere else have complained to the Better Business Bureau in the last three years. They should put this s— on the Internet.

A total of dissatisfied customers have filed complaints with the Attorney General since because the cars they bid on were:. Shakir is still running the operation. Our undercover cameras caught him setting sales prices.