Amazon how long to get refund
But just because we're satisfied customers doesn't mean things are always glitch-free. Recently my wife and I each separately ordered items through Amazon.
She ordered a kitchen knife and I ordered a USB hub. These orders were placed through each of our own accounts and were separated by a few weeks, during which we placed other orders and received our goods as expected. Amazon processed the order, and I expected it a few days later.
But it didn't arrive. When I logged into my Amazon account and checked my orders, the object was marked as undeliverable. Since I'd been working from home the entire day, I was baffled how it couldn't be delivered.
I contacted the company who said it was sent through the US Postal Service and they had no idea why it couldn't be delivered. Amazon's order page said it had already sent out a replacement unit. This turned out not to be the case. When I looked at the order page a day later, the order said the product payment had been refunded and I was to expect the amount returned to my credit card within days. I've done many returns over the years, so I thought nothing of it. I also didn't check my card to see if, in fact, I was credited with the return.
A week or so later, my wife had a similar undeliverable problem, this time with the kitchen knife. She immediately called Amazon and cancelled the replacement shipment. She also talked to our postal carrier, who told her there was nothing on his end that would cause something to not be delivered.
Here's where things get messy. My refund didn't appear to have been actually issued, even a month later. However, when I called Amazon to ask about the refund after that 30 day delay, I was told the refund had been issued just that day.
My wife also got her refund after calling Amazon. It showed up pretty quickly, but on her Orders page, there's now an ominous message that says, "We are expecting your return.
Your refund has been issued. Bear in mind that this could take longer, depending on the original payment method. You can always check the status of your refund request under Your Account. Lately, however, you find yourself not using the service too often. Why not save some of your hard-earned dollars and let DoNotPay cancel the subscription for you? Curbing your expenses with the help of DoNotPay has never been easier.
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Customers can return their items within 30 days from the receipt of the order. If you placed an order during a holiday, Amazon allows you to return it more than 30 days. For example, if you order from Nov. If you plan on returning an item and asking for a refund, mark the item as unsatisfactory within the two weeks upon receiving the item, then send the item back to Amazon and wait for them to give you a refund.
We've already tackled the Amazon return policy, and now we'll talk about how the Amazon Refund Policy Works. Once you ship your item, you will wait for Amazon to receive your item. Amazon will then inspect to know if you will receive a full or partial refund.
The situations below indicate the amount of refund you will receive based on the time of receipt and item's condition. You may, however, shoulder the cost of returning the item, restocking fees, and taxes. There may be instances that you failed to return the item within 30 days. Based on Amazon's return policy, they will give you a full refund if they are at fault for any damage. The same rules apply for used items or lost parts. If you still haven't received your item after more than a month, you can ask for Amazon to help track your order.
Usually, they will check if your item was shipped elsewhere, was received by someone else, or was lost in transit. After they conduct their investigation and prove that they were at fault, you can receive a full refund. Before you start returning items, there are a few things that cannot be refunded. Opened software and video games boxes will receive 0 refund.
Once you've opened boxes and used them, you will not receive a refund. However, shipping, restocking, and tax can reduce the amount you will receive. The key takeaway is to check Amazon's policy on opened items, first. If the item you bought didn't come from Amazon, but a third-party seller, you could contact your seller to request for a refund.
They can give you a full refund without the need to return the item. Don't worry if you fear not receiving a refund because customers of third-party sellers are protected by Amazon's A-to-z Guarantee.
The Amazon A-to-z Guarantee protects buyers who purchased items sold by third-party sellers. The guarantee covers the delivery and receipt of the item. If there are any problems with the shipment and delivery, you can report your concerns. This lengthy refund processing is because Amazon wouldn't process your refund until they have received your item. First, you must ship your item back to Amazon.
Then, they will prepare your returned item upon receipt and process the payment. It will take two weeks after shipping the item for Amazon to receive your item. Afterward, it will take 3 to 5 business days to process your refund. And another additional time before your funds can be made available in your account.
You can choose your preferred refund method. It might take 3 to 5 business days to process your refund upon receipt of the item and before it can be made readily available in your account.
Below are the different Refund Methods and their corresponding refund time after Amazon has processed the refund. Understanding and taking note of all the rules of the Amazon Refund Policy and the Return Policy can be a bit confusing due to the amount of information provided. However, the key takeaway is you can return almost anything you purchased and refund the money through whichever payment method you prefer.
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